The move from an operational role to management is an exciting as well as bewildering time in anyone’s career. Not only are there the obvious time management issues, but with staff come a vast number of other issues and problems to address too.
- the role of a manager
- leadership and the qualities of a great leader
- motiving skills and techniques
- working with different personality styles
- goal setting and targets
- positive communication
- rewarding success
- appraisals and assessing performance
As with the other Impact Training courses, the Manager Training course includes hours of interactive training, and each module is backed up by a testing quiz to ensure understanding and reinforce the key elements learned.